Decision details

RESOLVED: That Cabinet;

A.   Noted the contents of this report.

B.   Approved the procurement, purchase, and implementation of a single software system for Revenues and Benefits.

C.   Gave delegated authority to the Executive Director for Finance to take any further decisions and actions required to procure and implement the new system in consultation with the Portfolio Holder for Finance.

REASONS RESOLVED:

The Council will gain productivity efficiencies from a single software system. It will also allow for harmonisation of processes and procedures and will bring the team together to deliver efficiencies and a much-improved service.

ALTERNATIVE OPTIONS:

The former Northampton area using the NEC Northgate system is not performing as well as the other sites. This may be due in part to the fact that a significant amount of Northgate modules have not been implemented. The service could consider implementing these, but it would come at a considerable cost to the service both external costs from Northgate purchasing and internally in staff time to implement.