Decision details

Local Government and Social Care Ombudsman Annual Report Analysis 2020-21

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Decision:

RESOLVED: Cabinet;

1.     Noted the contents and recommendations of the Ombudsman’s reports

 

REASONS: It is good practice to note the findings and recommendations of the Ombudsman and support their implementation across Council services, in order to improve customer experience, value for money and outcomes for residents.

 

ALTERNATIVE OPTIONS: None

 

CONFLICTS OF INTEREST DECLARED AND DISPENSATIONS GRANTED: None

Report author: Sarah Reed

Publication date: 15/09/2021

Date of decision: 14/09/2021

Decided at meeting: 14/09/2021 - Cabinet

Accompanying Documents: