Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
RESOLVED: Cabinet;
1. Noted the contents and recommendations of the Ombudsman’s reports
REASONS: It is good practice to note the findings and recommendations of the Ombudsman and support their implementation across Council services, in order to improve customer experience, value for money and outcomes for residents.
ALTERNATIVE OPTIONS: None
CONFLICTS OF INTEREST DECLARED AND DISPENSATIONS GRANTED: None
Report author: Sarah Reed
Publication date: 15/09/2021
Date of decision: 14/09/2021
Decided at meeting: 14/09/2021 - Cabinet
Accompanying Documents: