Issue details

Adopting the draft Customer Experience Strategy which outlines the approach we will take in WNC to improving resident experience and maximise the value of the public pound (NEW)

Decision type: Non-key

Decision status: For Determination

Notice of proposed decision first published: 03/11/2021

Decision due: 7 Dec 2021 by Cabinet

Lead member: Councillor Mike Hallam, Cabinet Member for HR and Corporate Services mike.hallam@westnorthants.gov.uk

Contact: Sarah Reed, Executive Director - Corporate Services Email: Sarah.Reed@westnorthants.gov.uk Email: sarah.reed@westnorthants.gov.uk.